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The patient journey begins long before receiving care and continues after care is received. This discussion focuses on exploring technology’s impact on the patient experience before, during, and after receiving care current state and looking forward into what we expect to see in the future.


Susan Ellis
Technology Director for Carelon at Elevance Health
Dana Fallaize, PhD
Head of Patient Services – Rare Diseases, UCB
Jeff Lambert
VP Patient Experience & Digital Business Solutions, Piedmont Healthcare
Rotimi Olumide
Health & Life Sciences Executive, Integrate Concepts Inc.
Julie Wilkes
Staff Vice President, Consumer Experience & Service Design, Elevance Health


Thank you to our Event Sponsor



Thank you to our Digital Health Society Annual Sponsors


Registration will close at 10:00AM on April 11th or until capacity is met.

Please note that if you belong to a member organization but have not yet connected to your company’s membership, you will need to complete the membership opt-in form before the member rate is available to you.

April 11

5:30 pm - 7:30 pm

Society: CX Digital Health Jamarius Cole