Alogent announced today that Somerset Trust Company has expanded its footprint to include document and check processing with its enterprise capture software solutions. Somerset Trust, a full-service community bank with assets over $1.2 billion, will replace its legacy systems with Alogent’s FASTdocs suite of content and information management (ECM / EIM), and its ImagePoint suite for item processing.
“Alogent’s capabilities already proven within the bank, combined with the company’s flexibility to deploy the software in a model that supported our strategic plan, were key factors in our decision,” said John Gill, Senior Vice President, Chief Operating and Risk Officer, Somerset Trust Company. “As a community institution, our relationship with our customers is an important differentiator. Alogent’s solutions enable us to offer self-service and web-based capabilities that bolster engagement, while our employees benefit from enhanced automation and reduced manual efforts that allow them to deliver more personalized services.”
Built from industry best practices and specifically for financial institutions, FASTdocs increases workflow automation and fosters a strong digital ecosystem. Through its web-based interface, the bank can exchange any type of electronic, paper or transaction document bidirectionally with account holders, enabling new service and sales opportunities. ImagePoint’s suite of item processing brings a more seamless offering to the branch that reduces keying and errors, and enables fraud detection at the point of presentment.
“Alogent is proud to expand its relationship with Somerset Trust and to support both full- and self-service channels, as well as business and personal lines of business,” said Jason Schwabline, Alogent’s Chief Strategy Officer. “Alogent prides itself on delivering flexible, scalable solutions that can be deployed in both hosted and on-premise models, and working collaboratively with the in-house teams to determine which go-to-market approach is best for them. This partnership is a true representation of our commitment.”
Somerset Trust Company has been an independent, locally owned and managed institution since its establishment in 1889. It operates 39 offices and an extensive ATM network spanning six counties in Pennsylvania and Garrett County, Maryland.
Alogent Wendi Klein, VP Marketing & Communications, firstname.lastname@example.org, +1-678-966-0844
Somerset Trust Danielle Stahl-Maurer, AVP & Marketing Officer, email@example.com, +1-814-443-9200