VoiceNation, a nationwide, industry-leading provider of voice services, has announced today a partnership with a virtual phone system app, Ninja Number. VoiceNation specializes in offering personalized 24/7 answering services, including weekends and holidays, while Ninja Number creates a business phone number on users’ smartphones.
The partnership will extend the offerings of VoiceNation’s platform to the many clients of Ninja Number. Now, solopreneurs and entrepreneurs can take their business calls with them anywhere, on one phone, without using a personal number to conduct business. This includes the feature Team Mode, which allows the primary user to link phone numbers, so team members can help answer calls, texts and voicemails. Team Mode provides business owners with more freedom, while also running a business. The new live answering feature, Live Ninja On-Demand, will offer users full call handling coverage, day or night.
“In our discussions around the partnership, the founders of Ninja Number realized that calls come into businesses at all hours,” said Eric Schurke, Vice President of Operations at VoiceNation. “It’s why we created a 24/7/365 answering service. Due to the rise in technology, we know that businesses need help answering calls beyond the traditional 9-to-5 business hours.”
Ninja Number will use VoiceNation’s successful model of offering live answering to business owners to help achieve work-life balance and to give the near real-time customer experience that consumers expect. App users will be able to toggle to Live Ninja On-Demand at any time, whether it’s during busy hours of the day, after hours, or on weekends and holidays. Ninja Operators will take messages and forward the messages to the app user immediately through the app.
“We’re happy to offer our award-winning services in this partnership,” Schurke said. “Our goal for our clients is that they never miss a call because every call could be their next customer. We have seen that having each call answered captures more leads, generates more sales and creates an excellent customer experience.”
VoiceNation is a leading provider of 24-hour live answering services and call center solutions. Named “Top Provider in Industry” by PC World, VoiceNation is positioned as a knowledge leader with innovations in pricing, service, and proprietary open source technology.
Over 50,000 businesses worldwide, including Comedy Central, Delta, Dunkin’ Donuts, Rolls Royce, and StateFarm trust VoiceNation as their professional telephone answering service. Founded in 2002, VoiceNation is a privately-held company that invests heavy emphasis on staff development and community outreach opportunities.
To learn more about VoiceNation, visit voicenation.com. To learn more about Ninja Number, visit ninjanumber.com.