OUT OF THE CX ABYSS…JOURNEYS TO THE NEW NORMAL

The challenges of the past year forced organizations all over the world to undergo the sharp challenges of enabling virtual teams and embracing rapid digital transformation. Each organization had to work out their strategy and execution in response to continually changing situations, and use different levers to pivot and make adjustments with varying degrees of success.

Join us to learn from our executive panel speakers about the Strategies, Products/Tools, and Methodologies they deployed to effect those transformations, and how these will continue to be applied as we move into the new normal. It will be followed by 3 roundtable discussions, one per topic, facilitated by our panel experts and the TAG CRM/CX board, where you can ask your questions and network with your fellow CRM/CX practitioners.

Members: Free

Non-Members: $10