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TAG Customer Relationship Management

  

Welcome!

Holding on to a customer costs a fraction of what it takes to get a new one. Billions have been spent on Customer Relationship Management systems to preserve good customer relationships, and yet many companies still have to contend with too much churn and too many missed opportunities.

TAG CRM focuses on how successful companies implement customer relationship management. Topics include software solutions, cutting the cost of using your CRM solution, approaches leading to the highest customer satisfaction scores, and best practices for improving data quality. 

  

OUR MISSION

1. To create a platform for exchanging ideas related to the selling, servicing and marketing of your customers

2. To promote the education of customer relationship management technologies and processes

3. To provide CRM domain expertise through guest speakers and panelists

4. To deliver a high quality networking organization for CRM technology and business professionals

  

OUR AUDIENCE 

The TAG CRM Society is a diverse group of professionals ranging from staff to executive management focused in all areas of customer relationship management. TAG CRM includes members from various roles and departments such as Information Technology, Sales, Customer Service and Marketing.

 

 Interested? Join our mailing list - make sure to check off the Customer Relationship Management affinity group.

 


2008 Calendar

January 10th - The State of CRM

March 13th - Is Customer Data Quality an Expense or Asset?

May 8th - CRM Strategy & Implementation Mistakes

July 10th - CRM Business Intelligence

September 11th - CRM Case Study

November 13th - CRM SaaS  

(All events start at 7:30am and are located at the Oracle building)


TAG Gold Level Sponsor

 

Salesforce.com

 

Meeting Summaries/Presentations:

Check Back Soon!

 

TAG CRM Society Board

Graham Clark
Chair
Touchbase
gclark@touchbase.us
Marty Apple
Sponsorship
Oracle
 marty.apple@oracle.com
David Gearhart
Membership & Recruiting 
SugarCRM
 dgearhart@sugarcrm.com
Lisa Haynes
Alliances 
SunTrust
 Lisa.Haynes@SunTrust.com
Dustin Johnson
Events 
PreVisor 
 djohnson@previsor.com
Alan Fralick
 Alliances
Alvarez & Marsal
 afralick@alvarezandmarsal.com
 Senour Reed
 Membership
 Jabian Consulting
 senour.reed@jabian.com
Rich Roberts
 Membership
 PointClear
 rich.roberts@pointclear.com
Rosemarie Nelson
 Alliances
 
 rylroz@bellsouth.net

 

 

 


Tag Sponsors

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Tescom

Gold Sponsors
      
  
         
                  

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