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TAG is an unmatched way to network with peers, grow professionally,find a job or hire an employee, and hone your skills.
What's New @ TAG Online
Apr 21, 2008
TAG B&TA CleanTech 2008 Announced
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Mar 28, 2008
Intersection Series 2008 Speakers/Topics announced for June and August Sessions!
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Feb 11, 2008
2008 TAMY Award Applications are Now Available
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Feb 8, 2008
TAG and Southern Poly Announce Seminar Series
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Nov 10, 2007
2008 TAGit Tournament Dates Announced
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TAG's monthly IT Job Trends Report about the Georgia IT job market and skills in demand.
Technology Services Directory
TAG Customer Relationship Management
Welcome!
Holding on to a customer costs a fraction of what it takes to get a new one. Billions have been spent on Customer Relationship Management systems to preserve good customer relationships, and yet many companies still have to contend with too much churn and too many missed opportunities.
TAG CRM focuses on how successful companies implement customer relationship management. Topics include software solutions, cutting the cost of using your CRM solution, approaches leading to the highest customer satisfaction scores, and best practices for improving data quality.
OUR MISSION
1. To create a platform for exchanging ideas related to the selling, servicing and marketing of your customers
2. To promote the education of customer relationship management technologies and processes
3. To provide CRM domain expertise through guest speakers and panelists
4. To deliver a high quality networking organization for CRM technology and business professionals
OUR AUDIENCE
The TAG CRM Society is a diverse group of professionals ranging from staff to executive management focused in all areas of customer relationship management. TAG CRM includes members from various roles and departments such as Information Technology, Sales, Customer Service and Marketing.
Interested? Join our mailing list - make sure to check off the Customer Relationship Management affinity group.
2008 Calendar
January 10th - The State of CRM
March 13th - Is Customer Data Quality an Expense or Asset?
May 8th - CRM Strategy & Implementation Mistakes
July 10th - CRM Business Intelligence
September 11th - CRM Case Study
November 13th - CRM SaaS
(All events start at 7:30am and are located at the Oracle building)
TAG Gold Level Sponsor
Meeting Summaries/Presentations:
Check Back Soon!
TAG CRM Society Board
Graham Clark |
Chair |
Touchbase |
gclark@touchbase.us |
Marty Apple |
Sponsorship |
Oracle |
marty.apple@oracle.com |
David Gearhart |
Membership & Recruiting |
SugarCRM |
dgearhart@sugarcrm.com |
Lisa Haynes |
Alliances |
SunTrust |
Lisa.Haynes@SunTrust.com |
Dustin Johnson |
Events |
PreVisor |
djohnson@previsor.com |
Alan Fralick |
Alliances |
Alvarez & Marsal |
afralick@alvarezandmarsal.com |
Senour Reed |
Membership |
Jabian Consulting |
senour.reed@jabian.com |
Rich Roberts |
Membership |
PointClear |
rich.roberts@pointclear.com |
Rosemarie Nelson |
Alliances |
rylroz@bellsouth.net |
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