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TAG Consulting held a panel discussion on May 20 continuing its Consulting 2.0 theme.  This session, “Collaborating as an Art Form,” discussed trends and tools consultants should know about in the collaboration space. Jason Storey, CTO of NSE, said opportunities exist for consultants who can teach companies about collaboration tools and best practices for deploying them. He noted that Microsoft’s SharePoint has evolved from document management to include “so much more functionality” that companies need help in getting the most from an investment in such applications. Russell Mix, CEO of Qtask, told the audience that “email is dead; it just doesn’t know it yet.” Mix said that collaboration tools will supplant email over time and suggested that the market will surpass $200 billion, adding “this market is going to be bigger than we can count.” Ely Yakley, meeting consultant with InterCall, added that collaboration tools also include the $2 billion web conferencing market. “Web conferencing is now used more for internal than external meetings,” she said. “It has become central to how employees collaborate.” The panel agreed that the key to successful implementations of collaboration tools is ease of use.  Tom “TK” Kuegler, Head of Revenue for PBwiki, said companies must choose their tools carefully “to find the tools that people will actually use; the tools chosen have to work within the company’s culture.”

Links to panelist Web sites:
Qtask
NSE
InterCall
PBWiki.com Collaboration Overview 7 Wiki Essentials

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