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TAG Global Sourcing met at Kilpatrick Stockton to listen to Mark Davison of Alix Partners.  Mark presented on a BPO case study entitled “Extending the Enterprise Via BPO.” The information presented included the following:  case study company vision and goals, business reasons for seeking an outsourcing opportunity, strategy and approach to BPO, vendor selection and evaluation, requirements and contract pointers, and lessons learned so far.

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